Seller Survey

The following questions relate to factors that perhaps you considered when you decided to place your property on the market. Please answer them from YOUR perspective as a SELLER.

1. Are you using an Estate Agent?	Yes No
If you are NOT using an Estate Agent, please skip to Question 15
2. How many Estate Agents did you contact before making your choice?	1 2 3 More than 3
3. What was the reason for your first choice?
4. Please select which services you are obtaining/obtained from your Estate Agent	Valuation Photography Advertising Attended Viewings Negotiation Other (please specifiy)
5. Have you had to pay and Advertising fee?	Yes No
6. If Yes; how much per insertion?
7. Have you recently changed your Estate Agent	Yes No
8. If YES, please explain why?
9. Please rate your level of Satisfaction with the service your current Estate Agent has provided?	Excellent Good Average Poor Very disappointed
10. Please comment further
11. How many people did you have to deal with at this Estate Agent?	1 2 3 More than 3
12. Would you use your current Estate Agent again?	Yes No Maybe
13. If your Estate Agent could make an improvement in just ONE of their services, what would it be?
14. What is the name of this Estate Agent?
Only answer this question if you answered 'No' to Q1.
15. As you are not using an Estate Agent, by what means are you Marketing your property?
16. What type of property are you selling?	Detached Semi-Detached Terrace Bungalow Flat / Maisonette
17. How many Bedrooms?	1 2 3 4 More than 4
18. What is your Market Price?	Up to £50,000 £50,001 - £100,000 £100,001 - £150,000 £150,001 - £300,000 £200,001 - £250,000 £250,001
19. Has your property been sold?	Yes No
20. Are you expecting to pay an Estate Agent's fee when the house is sold?	Yes No
21. If YES, what is the amount or percentage?
22. Please indicate whether you think this fee is reasonable	Too High Fair Too Low
23. How long was/has your property been on the market?	Less than one month 2 - 3 months 4 - 6 months 6 - 9 months 1 year More than 1 year
24. Was your property advertised on the internet?	Yes No Don't know
25. If Yes, which website?
26. Do you believe the Internet is a good place to search for a property?	Yes No Maybe
27. Please elaborate further
28. Do you believe the Internet could ever replace Estate Agents?	Yes No Maybe
29. Please elaborate further
30. What services would you require from an "Internet only" Estate Agency?
Finally we would be grateful if you could answer a few general questions?
a. Do you own a Digital Camera	Yes No
b. Do you use the Internet as as shopping tool?	Yes Sometimes No
c. If YES, how often?	Daily Weekly Monthly Occasionally
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If you have any questions or concerns regarding this questionnaire, please send an e-mail to: info@northwestresearch.co.uk

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