North West Research

Buyer Survey

The following questions relate to factors when buying and/or finding your new home. Please answer them from YOUR perspective as a BUYER.

1. Did you find the property through an Estate Agent? Yes
No
If NOT through an Estate Agent, please skip to Question 11
2. How many Estate Agents did you contact in your search for a property to buy?
3. Please select which services you are obtaining/obtained from the vendor's Estate Agent Arranged Viewings
Mortgage
Legal Services
Other (please specifiy)
4. Please rate your level of Satisfaction with the service your Estate Agent has provided? Excellent
Good
Average
Poor
Very disappointed
5. Please comment further
6. How many people did you have to deal with at this Estate Agent?
7. How many Estate Agent's mailing lists do you subscribe to?
8. Would you use this Estate Agent again? Yes
No
Maybe
9. If your Estate Agent could make an improvement in just ONE of their services, what would it be?

10. What is the name of this Estate Agent?

Only answer this question if you answered 'No' to Q1.

11. As you did not find your new property through an Estate Agent, how or where did you find it?

12. What type of property are you buying? Detached
Semi-Detached
Terrace
Bungalow
Flat / Maisonette
13. How many Bedrooms?
14. What is the Market Price?
15. Have you actually purchased the property? Yes
No
16. How long has it taken you to get this far?
17. Did you search the Internet for a suitable property? Yes
No
18. Was the property your purchased advertised on the internet? Yes
No
Don't know
19. How do you rate the Internet for Property searches? Good
Poor
20. Please elaborate further
21. Do you believe the Internet could ever replace Estate Agents? Yes
No
Maybe

22. Please indicate if you have used any of the following web-sites to search for a property and rate them?

1 = Good, 5 = Poor

www.rightmove.co.uk
www.fish4homes.co.uk
www.findaproperty.com
www.yourmove.couk
Other - please specify

Rating
Finally we would be grateful if you could answer a few general questions?
a. Do you own a Digital Camera Yes
No
b. Do you use the Internet as as shopping tool? Yes
Sometimes
No
c. If YES, how often? Daily
Weekly
Monthly
Occasionally
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If you have any questions or concerns regarding this questionnaire, please send an e-mail to: info@northwestresearch.co.uk

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