Buyer Survey

The following questions relate to factors when buying and/or finding your new home. Please answer them from YOUR perspective as a BUYER.

If NOT through an Estate Agent, please skip to Question 11
1. Did you find the property through an Estate Agent?	Yes No
2. How many Estate Agents did you contact in your search for a property to buy?
3. Please select which services you are obtaining/obtained from the vendor's Estate Agent	Arranged Viewings Mortgage Legal Services Other (please specifiy)
4. Please rate your level of Satisfaction with the service your Estate Agent has provided?	Excellent Good Average Poor Very disappointed
5. Please comment further
6. How many people did you have to deal with at this Estate Agent?
7. How many Estate Agent's mailing lists do you subscribe to?
8. Would you use this Estate Agent again?	Yes No Maybe
9. If your Estate Agent could make an improvement in just ONE of their services, what would it be?
10. What is the name of this Estate Agent?
Only answer this question if you answered 'No' to Q1.
11. As you did not find your new property through an Estate Agent, how or where did you find it?
12. What type of property are you buying?	Detached Semi-Detached Terrace Bungalow Flat / Maisonette
13. How many Bedrooms?
14. What is the Market Price?
15. Have you actually purchased the property?	Yes No
16. How long has it taken you to get this far?
17. Did you search the Internet for a suitable property?	Yes No
18. Was the property your purchased advertised on the internet?	Yes No Don't know
19. How do you rate the Internet for Property searches?	Good Poor
20. Please elaborate further
21. Do you believe the Internet could ever replace Estate Agents?	Yes No Maybe
22. Please indicate if you have used any of the following web-sites to search for a property and rate them? 1 = Good, 5 = Poor
www.rightmove.co.uk
www.fish4homes.co.uk
www.findaproperty.com
www.yourmove.couk
Other - please specify
Rating
Finally we would be grateful if you could answer a few general questions?
a. Do you own a Digital Camera	Yes No
b. Do you use the Internet as as shopping tool?	Yes Sometimes No
c. If YES, how often?	Daily Weekly Monthly Occasionally
Please enter your e-mail address (confirm as twice) below to validate your entry into our competition. North West Research undertakes not to pass your e-mail address to any other organisation.
Email Address
Confirm Email Address
Please indicate whether North West Research may contact you again by e-mail only

If you have any questions or concerns regarding this questionnaire, please send an e-mail to: info@northwestresearch.co.uk

Site design by Vizcom